We at Children Hope Forever take privacy very seriously. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

 

What data do we collect?

In order to enroll in our courses and programs, Children Hope Forever needs to collect the following data:

• Personal identification information (Name, Address, email address, phone number, )
• Name
• Age
• Address and Email
• Phone Number
• Gender
• Ethnicity

 

How do we collect your data?

You directly provide Children Hope Forever with most of the data we collect. We collect data and process data when you:

• Register (either online or over the phone) for one of our courses or programs.
• Voluntarily complete a customer survey or provide feedback on any of our feedback forms or via email.
• Use or view our website via your browser's cookies.

 

Children Hope Forever may also receive your data indirectly from the following sources:

• Camden Council
• Small Charities Coalition

 

How will we use your data?

Children Hope Forever collects your data so that we can:

• Process your enrollment, manage your account
• Email you with information on other services we think you might like.

 

If you agree, Children Hope Forever will share your data with our partner companies so that they may offer you their products and services.

• We will share enrollment information with JobPlus for educational courses

 

When Children Hope Forever processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

 

How do we store your data?

Children Hope Forever securely stores your data in safe lockable cupboards, and any digital information is securely stored.

 

Children Hope Forever will keep your data for up to 2-3 years after you have been engaged with us. Once this time period has expired, we will delete your  data by removing your information from our database.

 

Marketing

Children Hope Forever would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

• JobPlus
• Camden Council
• Mental Health Working in Islington by Hill House

 

If you have agreed to receive marketing, you may always opt out at a later date.

 

You have the right at any time to stop Children Hope Forever from contacting you for marketing purposes or giving your data to other members of the Children Hope Forever Group.

 

If you no longer wish to be contacted for marketing purposes, please click here.

 

What are your data protection rights?

Children Hope Forever would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

 

The right to access - You have the right to request Children Hope Forever for copies of your personal data. We may charge you a small fee for this service.

 

The right to rectification - You have the right to request that Children Hope Forever correct any information you believe is inaccurate. You also have the right to request Children Hope Forever to complete information you believe is incomplete.

 

The right to erasure - You have the right to request that Children Hope Forever erase your personal data, under certain conditions.

 

The right to restrict processing - You have the right to request that Children Hope Forever restrict the processing of your personal data, under certain conditions.

 

The right to object to processing - You have the right to object to Children Hope Forever's processing of your personal data, under certain conditions.

 

The right to data portability - You have the right to request that Children Hope Forever transfer the data that we have collected to another organization, or directly to you, under certain conditions.

 

If you make a request, we have one month to respond  to you. If you would like to exercise  any  of these rights, please contact us at our email: info@childrenhopeforever.org

Call us at: +44 203 973 6046

Or write to us:

Children Hope Forever
307 Euston Road
London
NW1 3AD

 

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

 

For further information, visit allaboutcookies.org.

 

How do we use cookies?

Children Hope Forever uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website

 

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality - Children Hope Forever uses these cookies so that we recognize you on our website and remember your previously selected These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  
  
• Advertising - Children Hope Forever uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Children Hope Forever  sometimes  shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies  with  our  advertising  partners. This means that when you visit another website, you may be shown advertising  based  on your browsing patterns on our website.

 

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

 

Privacy policies of other websites

The Children Hope Forever website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

 

Changes to our privacy policy

Children Hope Forever keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 06 July 2021.

 

How to contact us

If you have any questions about Children Hope Forever's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

 

Email us at: info@childrenhopeforever.org

Call us: +44 203 973 6046

Or write to us at:

Children Hope Forever
307 Euston Road
London
NW1 3AD

 

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Children Hope Forever has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.

 

Email: Fill in the contact form at https://ico.org.uk/global/contact-us/email/

Telephone: 0303 123 1113

Address:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF